ParleyTrust center
Parley is an AI insurance broker on your side. Here is who answers for it, where your data goes, how the AI is overseen and how it is kept secure.
What you can count on
- 01
Parley says it is an AI.
In every conversation, Parley tells you that you are talking to an AI.
- 02
A registered broker answers for it.
RBP CORP FRANCE, insurance broker, ORIAS no. 26012136, is responsible for the advice Parley gives.
- 03
You decide what goes to an insurer.
An insurer receives your file only when you decide to put a contract in place.
- 04
Your written conversation stays in Europe.
It is stored in Ireland. The main model is Anthropic’s, run in Germany and Belgium. Voice, if you use it, goes through OpenAI in the United States.
Who is responsible
- Parley is operated by RBP CORP FRANCE, a French simplified joint-stock company (SASU) registered in Paris (RCS Paris 130 344 708) and an insurance broker registered with ORIAS under number 26012136.
- As the broker, RBP CORP FRANCE is responsible for the advice Parley gives you and for the contracts it puts in place with our partner insurers.
- RBP CORP FRANCE is the data controller for Parley.
- RBP Corp is responsible for the rbp.group website.
Where Parley processes data
As listed in Parley’s privacy policy:
| Provider | What it does | Where |
|---|---|---|
| RBP Corp | Software maintenance. | Company in the United States. |
| Scaleway | Hosts the site and runs the service. | Paris. Company in France. |
| Vercel | Gateway that routes messages to the AI models. | Company in the United States. |
| Supabase | Database and document storage. | Ireland (EU). Company in Singapore. |
| Anthropic | Main AI model. | Run in Europe by Amazon Web Services and Google Cloud. Company in the United States. |
| Amazon Web Services | Runs the AI model. | Germany. |
| Google Cloud | Runs the AI model. | Belgium. |
| Mistral AI | Search in Parley’s knowledge base. | Company in France. |
| OpenAI | Dictation and read-aloud, only if you use voice. | Company in the United States. |
| Brevo | Sends emails. | Company in France. |
| Prelude | Sends SMS verification codes. | Location not stated. |
Transfers outside the EU
Your conversation is stored in Ireland and the AI runs in Germany and Belgium. Some providers are established outside the EU, or may access data from abroad: Vercel, Supabase, Anthropic, Amazon Web Services, Google Cloud, OpenAI and RBP Corp (United States). Transfers to these providers rely on the European Commission’s standard contractual clauses or, for certified companies, on the EU-US Data Privacy Framework. A copy of the safeguards is available from privacy@onparley.com.
EU representative
As RBP Corp is not established in the European Union, it has appointed RBP CORP FRANCE (SASU, RCS Paris 130 344 708, 229 rue Saint-Honoré, 75001 Paris, France) as its representative in the Union under Article 27 GDPR. You may contact it about your data or to exercise your rights: representant-rgpd@onparley.com.
Security
- Encryption in transit (TLS) and at rest.
- Access restricted on a least-privilege basis.
- Hosting on certified infrastructure (SOC 2, ISO 27001).
- Access monitoring.
- Every review of a real conversation by an authorized team member is logged.
Found a security issue? Report a vulnerability →
Retention
For Parley:
- A conversation that leads to nothing: 90 days, then its content is anonymized.
- Once your file goes to an insurer, the conversation and the file: 3 years from your last interaction.
- Browsing data: 13 months at most.
- Documents: 3 years from the last contact, then deleted. You can ask for deletion at any time.
Your rights
You can access, correct, delete or export your data, object to its processing, restrict it, or withdraw your consent. Use the request form or write to privacy@onparley.com. Parley answers within one month of receiving your request. You can also lodge a complaint with the CNIL.
AI
Parley understands, compares, recommends and prepares your contract. RBP CORP FRANCE, the broker, answers for the advice, and its people oversee Parley: What AI does, what people do →
Contact
Policies
A question about your data?
Write to privacy@onparley.com, or use the request form. Parley answers within one month.